Team

Senior, small, and matched to the scope

A white-paper research engagement at this size is best served by two senior researchers who do the work themselves, not a pyramid. Both leads are named below; HSG staffs surge research support in-house as needed.

JH

Jelani House

Engagement lead · digital channels and UX analysis

Jelani leads HSG's research and digital practice. He has built and shipped more than twenty live web platforms for government-facing engagements, which is the vantage point this study needs: the UX review and monetization analysis come from someone who designs, instruments, and operates digital products, not only evaluates them. He has led HSG responses and research support across HUD, USDA, VA, and state and local clients.

On this study

Method ownership, domestic benchmark, UX friction review, revenue-opportunity register, all deliverables

MH

Maurice House

International benchmarking lead · foreign postal operators

Maurice served 38 years with the U.S. Department of Agriculture's Foreign Agricultural Service, retiring from the Senior Foreign Service. His career was spent analyzing foreign markets and institutions from inside them, across multiple overseas postings. Comparative institutional analysis, the core skill of Task 1, is the discipline he practiced for four decades on behalf of the U.S. government.

On this study

Foreign post benchmark set, institutional context, comparability judgments across national systems

Firm

House Strategies Group, LLC

Identifiers

  • UEI EAE1MJHMN2Z1
  • CAGE 7W4Y5
  • EIN 47-5283120
  • NAICS 541990, 541611, 541612, 541618

Offices

Tampa, FL and Washington, DC

10525 Mistflower Lane, Tampa, FL 33647

Point of contact

Jelani House

Managing Director and Principal Consultant

jelani.house@housestrategiesgroup.com

(434) 981-5295

Capabilities for this engagement are in-house; HSG is not proposing subcontractors or teaming partners for this scope. Resumes and reference details accompany the RFI response.