Team
Senior, small, and matched to the scope
A white-paper research engagement at this size is best served by two senior researchers who do the work themselves, not a pyramid. Both leads are named below; HSG staffs surge research support in-house as needed.
Jelani House
Engagement lead · digital channels and UX analysis
Jelani leads HSG's research and digital practice. He has built and shipped more than twenty live web platforms for government-facing engagements, which is the vantage point this study needs: the UX review and monetization analysis come from someone who designs, instruments, and operates digital products, not only evaluates them. He has led HSG responses and research support across HUD, USDA, VA, and state and local clients.
On this study
Method ownership, domestic benchmark, UX friction review, revenue-opportunity register, all deliverables
Maurice House
International benchmarking lead · foreign postal operators
Maurice served 38 years with the U.S. Department of Agriculture's Foreign Agricultural Service, retiring from the Senior Foreign Service. His career was spent analyzing foreign markets and institutions from inside them, across multiple overseas postings. Comparative institutional analysis, the core skill of Task 1, is the discipline he practiced for four decades on behalf of the U.S. government.
On this study
Foreign post benchmark set, institutional context, comparability judgments across national systems
Firm
House Strategies Group, LLC
Identifiers
- UEI EAE1MJHMN2Z1
- CAGE 7W4Y5
- EIN 47-5283120
- NAICS 541990, 541611, 541612, 541618
Offices
Tampa, FL and Washington, DC
10525 Mistflower Lane, Tampa, FL 33647
Point of contact
Jelani House
Managing Director and Principal Consultant
jelani.house@housestrategiesgroup.com
(434) 981-5295
Capabilities for this engagement are in-house; HSG is not proposing subcontractors or teaming partners for this scope. Resumes and reference details accompany the RFI response.