Evaluator guide

Tasks 1 + 2 · the SOW’s common-vs-rare question, computed

Capability matrix

The SOW asks which digital offerings are common and which reflect emerging trends. Here that is a computed fact rather than an assertion. The domestic view runs the fifteen-capability comparison against UPS, FedEx, Amazon, the intermediary layer, and regional carriers. The foreign view is retained from our pre-amendment research: each row shows how many of the fifteen operators provide the capability, which is how the commonality method was validated before Amendment 0002 moved Task 1 to domestic entities.

OfferedOffered, paid/gatedPartialNot offered
CapabilityUSPSUPSFedExAmazon3P platformsRegionals
Buy a label online (consumer)Click-N-ShipSellers only (Buy Shipping)Cheaper than usps.com retail
Locate retail / drop-off pointLinks out
Schedule a pickupFree with carrier routeOn-demand feesSeller flowsVia carrier
Tracking + proactive notificationsAggregated
Photo proof of deliveryrareNot productizedFree, no login (2022)Standard since 2018Veho yes
Delivery preferences / redirect / holdHold mail, redelivery; freeMy Choice Premium $19.99/yrPer-use fees from ~$5.55Free, in-app
Digital mailbox / mail imagingrareInformed Delivery, 72.9M users; category-uniqueStore mailbox = notification only
Box-free, label-free returns with instant refundrareLabel Broker is label-free onlyHappy Returns, 10,000 locationsfdx branded returns10,000+ pointsLabel generation
Embedded rates in SMB platformsVia resellers, unbrandedDAP, >$4B revenue 2025fdx integrationsBuy ShippingThey are the channel
Public developer APIsAPI-first
Notary servicesrareIn-storeOnline 24/7 via Proof
Passport photos / servicesrareAcceptance facility; photos at some POs+ online expediting
Print services with online orderingrare
Consumer subscription monetizationrare$19.99/yrPer-use instead$139/yr Prime wrapperSaaS tiers
Locker / counter networkgopost, minimal21K+ Access Points~17K OnSite~20K Lockers/Counters

Preliminary open-source review · August 2026Under the engagement every cell carries its source document and capture date; the deliverable notes reproduce this matrix as an attachment, which the SOW allows beyond the 5-page limit.